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Bug Database
Bug ID: 4749817
Votes 93
Synopsis BSOD in WebStart: Win2k/XP with ATI graphics
Category java:classes_2d
Reported Against 1.2 , 1.4.1
Release Fixed
State 11-Closed, duplicate of 4713003, bug
Priority: 2-High
Related Bugs 4713003
Submit Date 18-SEP-2002
Description




FULL PRODUCT VERSION :
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-b21)
Java HotSpot(TM) Client VM (build 1.4.1-b21, mixed mode)


FULL OPERATING SYSTEM VERSION :
Microsoft Windows 2000 [Version 5.00.2195],
Service Pack 3



EXTRA RELEVANT SYSTEM CONFIGURATION :
ATI Rage Mobility. Latest driver (5.00.2195.5026). The crash
occurs both with DirectX 8.1 and the version supplied by a
stock SP3 Win2k (whatever that is).

A DESCRIPTION OF THE PROBLEM :
As soon as I start Java Web Start by doubleclicking, Windows
crashes with a BSOD. The error is KMODE_EXCEPTION_NOT_HANDLED.

I saw this with 1.4.1rc as well, but thought it was related
to 4713003. I guess I was wrong...

REGRESSION.  Last worked in version 1.4

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1. Doubleclick on Java Web Start.


REPRODUCIBILITY :
This bug can be reproduced always.

CUSTOMER WORKAROUND :
The only workaround I've been able to find is to disable all
DirectDraw and Direct3d acceleration in "Display Properties".
(Review ID: 164586) 
======================================================================




FULL PRODUCT VERSION :
java version "1.4.1-beta"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-beta-b14)
Java HotSpot(TM) Client VM (build 1.4.1-beta-b14, mixed mode)

FULL OPERATING SYSTEM VERSION :Microsoft Windows 2000
[Version 5.00.2195]
Service Pack 3 installed


EXTRA RELEVANT SYSTEM CONFIGURATION :
Compaq Armada M700 laptop, PIII, EPP Bios V1.1, 256MB RAM,
14GB HDD (7GB free), Linksys Wireless Network PC Card V3.0

A DESCRIPTION OF THE PROBLEM :
When I click on the Java Web Start shortcut, the
application opens, and after presenting a lozenge screen
and opening the application window briefly, blue screens,
requiring reboot.


STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1. From Desktop, click on Java Web Start shortcut.
2. Initial Window comes up, then system blue screens


EXPECTED VERSUS ACTUAL BEHAVIOR :
Expected: application to run
Actual: BSOD (blue screen of death)

ERROR MESSAGES/STACK TRACES THAT OCCUR :
*** STOP: 0x0000001E (0xC0000005, 0x8046AEB5, 0x00000000, 0x00000840)
KMODE_EXCEPTION_NOT_HANDLED

***ADDRESS 8046AEB5 base at 80400000, DateStamp 3d366b8b -ntoskrnl.exe

I will supply memory dump and any other details upon request

REPRODUCIBILITY :
This bug can be reproduced always.
(Review ID: 160368)
======================================================================




FULL PRODUCT VERSION :
java version "1.4.1-beta"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-beta-b14)
Java HotSpot(TM) Client VM (build 1.4.1-beta-b14, mixed mode)

FULL OPERATING SYSTEM VERSION : Microsoft Windows XP
[Version 5.1.2600]

EXTRA RELEVANT SYSTEM CONFIGURATION :
Usual setup

A DESCRIPTION OF THE PROBLEM :
Whenever I start Java WebStart 1.2 Beta (installed along
with JDK/JRE 1.4.1 beta) and choose to exit the program
(through the standard windows close button), my machine
reboots.

My machine spec. are Athlon 1.7 GHz, Windows XP Prof.

I have no idea what the problem might be and I have never
experienced a reboot initiated by a Java Application
(crash?).

REGRESSION.  Last worked in version 1.0.1

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1. start up WebStart
2. close the program (either through X in upper right
corner or through taskbar, rightclick on app, choose close)
3. see the machine reboot

EXPECTED VERSUS ACTUAL BEHAVIOR :
machine should continue running instead of rebooting.

REPRODUCIBILITY :
This bug can be reproduced always.
(Review ID: 160633)
======================================================================




FULL PRODUCT VERSION :
java version "1.4.1-rc"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-rc-b19)
Java HotSpot(TM) Client VM (build 1.4.1-rc-b19, mixed mode)

FULL OPERATING SYSTEM VERSION : XP with service packs and
critical updates applied


A DESCRIPTION OF THE PROBLEM :
starting the notepad web start sample crahes XP.  At first
the mouse pointer just stops, but then a BSOD arrives.
When my thinkpad reboots it wants to send an error report
to MS becaue of an error in an ati radeon 7500 driver.

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1. load 1.4.1 Rc onto an xp thinkpad.
2. run notepad sample web start application
3.

EXPECTED VERSUS ACTUAL BEHAVIOR :
notepad would run correctly.

ERROR MESSAGES/STACK TRACES THAT OCCUR :
sorry the bsod shows and then clear the screen a few seonds later.

REPRODUCIBILITY :
This bug can be reproduced always.

CUSTOMER WORKAROUND :
don't run web start apps ;-{
(Review ID: 163999)
======================================================================




DESCRIPTION OF THE PROBLEM :
Starting Java WebStart from the desktop shortcut causes a blue screen

(Review ID: 164823)
======================================================================




FULL OPERATING SYSTEM VERSION :
Microsoft Windows XP [Version 5.1.2600]

EXTRA RELEVANT SYSTEM CONFIGURATION :
ATI Radeon Mobility 7500 Video Card

A DESCRIPTION OF THE PROBLEM :
When I run java web start demo app , system become blue screen and system restart.


(Review ID: 165237)
======================================================================




A DESCRIPTION OF THE PROBLEM :

I am having a critical problem with JRE 1.4.1 and/or the J2SE SDK on Windows XP and am hoping you can provide some insight.

Previously I'd had earlier JRE 1.3.1 and 1.4.0 versions installed on this machine.  I removed both of those at the same time with the Windows Add/Remove Programs utility, and then installed the 1.4.1 SDK.  Afterwards, I
launch the "Java Web Start" utility and my machine reliably *reboots* without warning just after I choose any one of the 4 demos and press the run button.  The reboot occurs while a Web Start splash screen is up.  This reboot also occurs when I run the Web Start demos from the java.sun.com Web site (the splash screen is up here, too, when it reboots).

Two other conditions have caused the reboot:

1. When I ran my own Swing Applet through IE 6, it has rebooted 2 times while
I assume the JRE was loading.  Yet this applet has run perfectly without changes
about 6 other times.  It's a simple applet that just puts a Swing button in a container.
The intermittent crash is odd: I hadn't changed the program at all.

2. I installed Forte for Java 4 CE, then launched the program and went to the updates page.  I downloaded 3 updates, okayed their signatures,
and then clicked the finish button.  Immediately the machine rebooted.

Has anything like this been seen before?  I ran a RAM burn- in test to check that
as a possible problem, but the test passed.  These reboots don't happen under
any other applications.



(Review ID: 165392)
======================================================================




FULL OPERATING SYSTEM VERSION :
Microsoft Windows XP [Version 5.1.2600]

EXTRA RELEVANT SYSTEM CONFIGURATION :
Sony Laptop (PCG-FXA53) with AMD Athlon, ATI Rage Mobility

A DESCRIPTION OF THE PROBLEM :
I have a PCG-FXA53 Sony Vaio Laptop with XP Home edition and jdk 1.4.1 installed.  When I run Netbeans, InstallAnywhere with 1.4.1VM bundle, and a few other apps, I get the blue screen and a reboot.  The blue screen shows
"BAD_POOL_CALLER".  If Load any version of Java prior to jdk 1.4.1, then I do not get any errors and everything runs fine.

I guess I'm not the only one seeing this:
http://forum.java.sun.com/thread.jsp?forum=54&thread=305813&start=0&range=15#1228293


(Review ID: 165398)
======================================================================




EXTRA RELEVANT SYSTEM CONFIGURATION :
Machine is Compaq Armada m700 laptop
display adapter ATI RAGE MOBILITY dirver version
5.0.2195.5026

A DESCRIPTION OF THE PROBLEM :
Upon running several swing applications including ArgoUML and JavaWeb Start a blue screen of death occurs before the main window is shown, (normally while the splash screen is being displayed)

*** STOP : 0x0000001E ( 0x00000005, 0x8046AEB5, 0x00000000, 0x00000420)
KMODE_EXCEPTION_NOT_HANDLED
*** Address 8046AEB5 base at 80400000, DateStamp 3d366b8b - ntoskrnl.exe

Begining of dump of physical memeory Physical memory dump complete. ....

REGRESSION.  Last worked in version 1.4

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1.Run Java WebStart from desktop

EXPECTED VERSUS ACTUAL BEHAVIOR :
Splash screen appears. Before main applicatin window is displayed blue Screen of death occurs

ERROR MESSAGES/STACK TRACES THAT OCCUR :
*** STOP : 0x0000001E ( 0x00000005, 0x8046AEB5, 0x00000000, 0x00000420)
KMODE_EXCEPTION_NOT_HANDLED
*** Address 8046AEB5 base at 80400000, DateStamp 3d366b8b -ntoskrnl.exe

Begining of dump of physical memeory
Physical memory dump complete. Contact your system administrator or technical support group.

(Review ID: 165603)
======================================================================




 DESCRIPTION OF THE PROBLEM :
Splash caused a invalid page fault in module KERNAL



(Review ID: 165627)
======================================================================




EXTRA RELEVANT SYSTEM CONFIGURATION :
IBM Think Pad A20m: Celeron 500 CPU,128M RAM,
ATI RAGE MOBILITY-M AGP,

A DESCRIPTION OF THE PROBLEM :
I install the J2SDK 1.4.1 and Sun ONE Studio 4 CE. When I run the Sun ONE Studio ,my pc show me a blue screen and reboot. The same thing happen,when I try the Borland JDataStore 6. Then I uninstall the J2SDK 1.4.1 and install J2SDK
1.4.0_02-b02 ,the two program work well.

(Review ID: 165687)
======================================================================




A DESCRIPTION OF THE PROBLEM :
It crashed with "Windows Blue-screen of Death" whenever I tried to execute any application using the JDK "1.4.1_01".  This includes running the Java WebStart Application Manager that comes pre-installed with the JDK_1.4.1.

 To confirm this, I used JBuilder 7 to compile a sample application (dbSwing->Buttons) application.  It crashedeach time I run the compiled application when using JDK_1.4.1.  Furthermore, I proved that the same sample
application works perfectly fine when I chose to compile using JDK_1.3.1_b24 (that comes with JBuilder 7) instead.

The bug is consistent and reproducible.


(Review ID: 165867)
======================================================================
Work Around
An easy workaround for a normal Java application would be to run without d3d support:
	java -Dsun.java2d.d3d=false
The workaround for WebStart is a bit more involved, because WebStart is started from native code, not the command line. The best workaround is to put the
same d3d command-line flag in the application's jnlp file:
	<property name="sun.java2d.d3d" value="false/>
This property tag goes in the resources section:
<resources>
<property .../>
</resources>
See the JNLP specification, section 4.2 (setting system properties) for more
information.

An xxxxx  option is to set the JAVAWS_VM_ARGS environment variable, as in:
	set JAVAWS_VM_ARGS=-Dsun.java2d.d3d=false
Note that you must either run javaws in the same command-tool that
you use to set the variable or you must set the variable system-wide so 
that Web Start picks it up when executed from the desktop.
Evaluation
This problem could be related to bug 4713003.  In that bug, our allocation of
several d3d Devices (one per ddraw surface) causes a problem in the ATI driver
or hardware and we end up crashing or hanging when the app exits.  What is 
not clear yet is whether this crash/hang could also occur at application
startup, which at least some of the submitters have seen with Java WebStart.
It is also not clear yet what all of the vdeio cards/drivers are that 
are in use by the submitters; I will include that information here as
we gather it.

 xxxxx@xxxxx  2002-09-23

Information on systems that do and don't fail:

1) Desktop: fails on webstart exit (bug 4713003) but not on app startup
OS: Win2k, SP2
Graphics: ATI Radeon 7500
Driver: ati2dvag.dll 5.13.1.6043
DirectX: 8.1

2) Dell laptop: doesn't fail on app startup or exit
OS: Win2k, SP2
Graphics: ATI Rage Mobility-M AGP2X
Driver: ati2drab.dll 5.0.2195.4045
DirectX: 8

3) IBM Thinkpad: Webstart fails on startup
OS: WinXP, SP1
Graphics: ATI Rage Mobility-M AGP
Driver: ati2drab.dll 6.13.10.5779
DX: 8.1

4) ATI Radeon mobility, hang/crash on startup
OS: XP, SP1
Graphics: ATI Mobility Radeon 7500
Driver: ati2dvag.dll 6.13.10.6114
DirectX: 8.1

5) Win2k 
OS: Win2k, SP3
Graphics: ATI Rage Mobility AGP
Driver: ati2drab.dll 5.0.2195.5033
DirectX: 8.1

6) Win2K
OS: Win2k, sp3
Graphics: ATI Rage Mobility AGP
Driver: ati2drab.dll 5.0.2195.5026
DirectX: 7

7) Win2k
OS: Windows 2000 (version 5.0 Service Pack 3 (Build 2195))
Graphics: ATI RAGE MOBILITY-M1 AGP2X
Driver: ati2drab.dll version 5.0.2195.5040
DirectX: DirectX 8.1 or greater

8) WinXP
OS: Windows XP (version 5.1  (Build 2600))
Graphics: ATI RAGE MOBILITY-M1 AGP
Driver: ati2drab.dll version 6.13.10.5779
DirectX: DirectX 8.1 or greater

-------------------------------------

More info about blue-screening on ATI cards:
I discovered the source of one system crash which doesn't seem like it's the
cause of the crash-at-startup problem, but does seem to validate our findings
that all of these crashes are related to interaction with d3d devices.

In our latest code, we now create only one d3d device (this is the fix for
4713003).  On DisplayModeTest (a fullscreen regression test), I see a 
blue-screen system crash every time I run the app.  The crash appears to be
caused by using a d3d device that was created with the primary surface on
a surface that is created after a switch to fullscreen mode.  The fix
to this problem appears to be restoring the primary surface and recreating
the d3d device.

 xxxxx@xxxxx  2002-09-26

Verified that the current build of 1.4.2 (which has the fix to 4713003) fixes
this bug.  Closing this one as duplicate of 4713003.  The first public releases that will have this fix are 1.4.2 (Beta and, eventually, FCS) and 1.4.1_02.
 
 xxxxx@xxxxx  2002-11-26
Comments
  
  Include a link with my name & email   

Submitted On 19-SEP-2002
HonkXL
Same problem here, but with Windows XP Home SP1 and Ati Mobility. Windows crashes after showing the splash-screen of a WebStart-application.


Submitted On 23-SEP-2002
siks666
Same problem, with Win2000 sp3 and ATI Rage Mobility. Also 
in NB 3.4.


Submitted On 24-SEP-2002
osbornk0
This may not be isolated to just webstart. I downloaded, and 
attempted to install GentleWare's Poseiden UML tool (which 
does also have a webstart version). I started their install, and 
during the install process, my laptop crashed. Poseiden can 
be found at 
http://www.gentleware.com/download/download.php3?
target=poseidonCEzip.

I am also running an IBM ThinkPad A22M Win2K, Sp3 with ATI 
Rage Mobility Rage AGP. On Webstart, I can start webstart, 
but as soon as I enter my proxy settings, or try to have 
webstart actually do anything, my computer crashes.


Submitted On 24-SEP-2002
pkamorta
Windows XP Home, SP1, ATI All-In-Wonder Radeon 7500


Submitted On 26-SEP-2002
hieulugia
WindowsXP sp1
ATI 
JDK 1.4.1
SunOne Studio 4
BSOD after exit SunOne Studio.


Submitted On 02-OCT-2002
fiorenti
Win2k SP3  ATI Mobility Radeon 7500 Driver Version: 
5.13.1.6037
Blue Screen in Java Web Start AND SwingSet2 example AND 
any other swing application.


Submitted On 07-OCT-2002
DaveB3
This may be related, comments would be appreciated:
IBM Thinkpad T23, Video adapter: SuperSavage/IXC, BIOS version 5.2e.51.24, driver dll: s3ssav.dll 
6.13.10.1277-12.90.77  running on W2K SP3. Also on a thinkpad running ATI video cards.
Installshield shows the first two splashscreens then, when it tries to load the main screen with the progress 
bar (the java component) the program aborts, closes without trace!  There is no BSOD in this case, but 
possibly the error is handled by the installshield code?
  Known workarounds: 1. Run installshield in debug mode (hold down the ctrl key on starting). 2. Disable the 
directX from the graphics troubleshooter.


Submitted On 08-OCT-2002
abuvarp
I have experienced the same problem too. I'm using Compaq 
Evo N800c with ATI Mobility Radeon 7500. I'm using Windows 
XP Professional SP1. Blue Screen in Java Web Start. Windows 
hang when running Poseidon and Netbeans (latest version). 
When running Redhat Linux 7.3 on the same machine Java 
Web Start, Poseidon and Netbeans (same versions) are 
working just fine. 


Submitted On 08-OCT-2002
jcc_r
I have Windows XP , ATI All-In-Wonder Radeon 7500, and 
all the java applications crash after some time, some ones 
crash instantly (blue screem). I also have red hat 8, and java 
work fine, but some time the java application don’t respond.
JDK 1.4.1
SunOne Studio 4 Forte


Submitted On 09-OCT-2002
jeffcampbell
Also seeing this problem on SONY Laptops with the ATI
Mobility card.  I launch Netbeans 3.4, I get the blue screen
and then the computer reboots!  Same thing happens when I
launch a InstallAnywhere installer (I get to the first
screen, press NEXT, then blue screen and reboot).  I don't
see the problem if I uninstall j2se 1.4.1 and put 1.4.0 on
the computer instead.  

System: XP sp1, j2se 1.4.1, ATI Rage Mobility


Submitted On 09-OCT-2002
jbisotti
Dell Latitude C640
Intell P4 2.0GHz
XP SP1+
ATI Mobility Radeon 7500C
Driver Version: 6.13.10.6094

I use NetBeans 3.4 as my development IDE.  Each time I go 
to Tools->Options->IDE Configuration->System->Modules and 
enable/disable a module (any module) the system slows down 
and becomes unresponsive; shortly thereafter, I get the 
BSOD.


Submitted On 09-OCT-2002
stustill
I get this problem with XP Prof SP1, running with a Radeon 
7500 64Mb DDR VIVO (latest drivers).  I get the Java Web 
Start crash, when the splash screen shows when running an 
app.  I don't get BSOD, it just restarts.  I also get a full 
screen mode program that I am writing crashing when I run it, 
right before it draws anything.  The program is fine, it worked 
okay under Win ME, and the problem started when I upgraded 
to XP!  I reckon this is one ATi might need to put right...


Submitted On 09-OCT-2002
stustill
Sorry, I meant 7200


Submitted On 09-OCT-2002
Fredrik_Duprez
Since this problem isn't isolated to Java Web Start, but all of 
the Java Runtime environment (I just got a BSOD running an 
applet, forcing me to uninstall the whole JRE), one cannot but 
recommend clients to stick to JRE1.3.1, which really sucks!


Submitted On 15-OCT-2002
JonTang
Windows XP Home, ATI Mobility Radeon 7500.  
I get the blue screen after a few minutes on Sun One Studio
4 (Forte).  


Submitted On 15-OCT-2002
martinm1000
My boss just got a new laptop with the ATI Radeon Mobile 7500;

At one time, when quitting the Java Web Start console, XP
locked up, and later when starting my javaweb start
application, it blue screened and rebooted. But sometimes it
works ok. Note that my app is not doing java2d stuff, it is
a 'normal' Swing application.

Please fix this asap, were talking about my boss computer
here ;-)

ps: I'll try the d3d=false fix for now.


Submitted On 16-OCT-2002
aqeemx
Same problem on IBM TP A20m (ATI Rage Mobility), w2k SP3 
with ANY java app that uses Swing.
However, the -Dsun.java2d.d3d=false works fine!

Another related (duplicate?) bug: #4742238


Submitted On 16-OCT-2002
danola
1.4.1_01 is no improvement, unfortunately.


Submitted On 17-OCT-2002
kwboone
Seems to be related to 4689178
I'm running Win2K/SP3.  Using the ATI supplied driver, gives 
the BSOD with a KMODE_EXCEPTION_NOT_HANDLED.

Switched over to MS Supplied driver [5.0.2184.1] and that 
seems to have solved my problem.


Submitted On 18-OCT-2002
masanao
<a
href="http://developer.java.sun.com/developer/bugParade/bugs/4733384.html">Bug4733384</a>
may be related with this bug?
I'd like to say ' why only on Thinkpad!!'.


Submitted On 18-OCT-2002
ntoze
Similar problem, using set 8 above. Of the demos,
Java2Demo.jar runs fine but FileChooserDemo.jar blue screens
after clicking a few buttons.


Submitted On 19-OCT-2002
Jun_Chen
anyway to workaround for applet?


Submitted On 20-OCT-2002
tiongks
same problem with me.  I'm using a a Compaq Presario 1700 
with an ATI Mobility Radeon video adapter.  I get the BSOD 
whenever I exit S1 Studio CE v4 update 1 and my Swing 
application.

The workaround described here seems to work though.  I 
included "-J-Dsun.java2d.d3d=false" in Forte's ide.cfg file and 
I also put in "-Dsun.java2d.d3d=false" as a default parameter 
under Forte's options.


Submitted On 22-OCT-2002
aheritier
Same Problem with ATI Radeon 8500 on Win XP PRO SP1. 
When I launch the swing demo in the java web start my 
computer reboots.


Submitted On 22-OCT-2002
aheritier
I forgot to say that I'm using j2re1.4.1_01.


Submitted On 23-OCT-2002
darryl.west
same problem--blue screen for ATI Rage Mobility, Win2K/SP2,
IBM Thinkpad A20m with webstart or any java graphics


Submitted On 27-OCT-2002
a_dolk
Same problem, Win2000 crashes (but: no blue screen). Sun 
ONE Studio 4.1, JDK 1.4.1, Win2K SP3, ATI Radeon 7500


Submitted On 29-OCT-2002
rbaesman
Same problem.  WinXP SP1.  Sony Vaio laptop PCG-NV17.  ATI 
Mobility Radeon 7500.

The system will stabalize if you go into the ATI display 
settings and in the troubleshooting tab, turn down the 
graphics accelerations to disable direct draw and direct 3d 
accelerations.


Submitted On 30-OCT-2002
martin.s
As I reported in other thread, I just installed JDK 1.4.1 final 
and... I suddenly have the same problem. Applications that 
worked smoothly with JDK (JRE) 1.4.0 cause my Windows XP 
Pro crash on exit (jEdit, NetBeans, BlueJ and others) every 
time.
Workaround - I had to go back to JDK 1.4.0  :-(((
My configuration: Dell Inspiron 8100 with Mobility Radeon 
7500 (latest drivers) & Windows XP Professional.


Submitted On 30-OCT-2002
Tomoiti
Same Problem with Windows XP Pro, ATI Radeon 8500LE,
Pentium4. Any Swing Application using JDK 1.4.1_01 reboot my
computer.


Submitted On 31-OCT-2002
gac4883
Same problem. Win XP Pro, Dell Inspiron 4150, Mobility Radeon 
7500 with latest driver from Dell site, jdk1.4.1 or jdk1.4.1_01. 
Same BSOD with Web Start. All java applications (our own 
application, jEdit, etc.) with UI die on system.exit() with 
mouse freeze and CPU going to 100%. Have to power off to 
kill. Adding -Dsun.java2d.d3d=false fixes. Our company is 
currently deploying our application on jdk1.3.1 but would like 
to move to 1.4.1 - this is an issue for us.


Submitted On 31-OCT-2002
cflogan
Same issue as many of the other postings here.  I have ATI 
Mobility drivers dated 12-01-01 on a Dell Inspiron 7500 (PIII).  
Netbeans 3.4, SunONE Studio CE v4 update 1, and the Java 
Web Service Package installer all fail upon startup with a 
BSOD and then auto-reboot.  This is tragic! Fix it please.


Submitted On 31-OCT-2002
droguete
gabrieldroguete@net.sapo.pt

Same Problema in windows 2000. After close de Sun ONE 4 
update 1 , the system return de screen blue and this: 
*** STOP : 0x0000001E ( 0x00000005, 0x8046AEB5, 
0x00000000, 0x00000420)
KMODE_EXCEPTION_NOT_HANDLED
*** Address 8046AEB5 base at 80400000, DateStamp 
3d366b8b -ntoskrnl.exe

Begining of dump of physical memeory
Physical memory dump complete. Contact your system 
administrator or technical
support group.

Give me a soluccion!!


Submitted On 08-NOV-2002
dpadevet
Same problem. J2SDK 1.4.1 Windows XP Pro, ATI Rage Pro, 
8MB, Driver:  RAGE PRO TURBO AGP 2X, ATI Technologies 
Inc., 28.2.2002, Ver: 5.10.2600.6010. Error 
BAD_POOL_CALLER (***STOP: 0x000000C2 (0x00000007, 
0x00000CD4, 0x01040400, 0xE1430008) OSVer: 5_1_2600, 
SP: 0_0 Product: 256_1 occours with javax.swing (esp. when 
working with JFileChooser). Another error occours when 
running NetBeans.


Submitted On 08-NOV-2002
keithk
Same problem with Dell Inspiron 5000 with ATI Rage mobility.


Submitted On 08-NOV-2002
lu_howard
Same problem here JDK1.4.1_01, Compaq Presario 1714TC, 
WinXP Pro, ATI Radeon Mobility 6.  Any resolution?


Submitted On 10-NOV-2002
matrim1
I should also add- Jedit and SunOne (Forte) IDE as 
applications that are running when XP crashes. (ATI radeon 
7200)


Submitted On 10-NOV-2002
matrim1
Same problem: ATI Radeon 7200


Submitted On 11-NOV-2002
cdsmith1
Same issue, preventing us from moving our application to 
1.4.1, which fixes many other issues.  In our case, our 
application makes it through the splash screen and runs for 
about 3 to 8 seconds before causing a BSOD and reboot on 
Windows XP Home with an ATI Mobility.  The crash appears 
to happen when a new image is being drawn to the screen in 
response to the mouse moving over a button.


Submitted On 12-NOV-2002
poplife_h
Same problem, W2K SP3 and WXP HOME SP1
 with CLEVO5600P Notebook(Mobility Radeon7500)
BSOD after exit Netbeans3.4


Submitted On 14-NOV-2002
mbrown200
Same problem with ATI RADEON VE/7000 in Win 2000 & XP


Submitted On 15-NOV-2002
gene_k
Same 1.4.1 problem on both my XP desktop using an ATI 
Radeon 7200 and on my XP Sony Vaio PCG-FXA49 using an 
ATI Rage Mobilit-M1. When I go back to 1.4.0, problem goes 
away.


Submitted On 19-NOV-2002
castillom
Same problem when I use Sun ONE Studio 4 update 1. I would 
get a screen lockup or BSOD. I suspect that it is ATI's buggy 
video drivers to blame, but using rolling back to SDK 1.4.0 
fixed the problem.

Sony VAIO Laptop PCG-GRV550 with ATI Mobility Radeon 
7500C

Driver date: 7/25/2002
ATI driver version: 6.13.10.6143

I do not have this problem on my other machines (non-ATI 
based video).


Submitted On 29-NOV-2002
InclininWirefree
Please provide solutions for ppl who have just transitioned to 
OOPs from C...Your solution about making changes in the 
JNLP file goes right o'er my head!

Help would be greatly appreciated!


Submitted On 07-DEC-2002
zygotw
it stiilm exists inmwinxp IBM t30


Submitted On 11-DEC-2002
keziaho
The same thing happened to my computer, as follow:
- OS: M$. Win XP Pro- Japanese (ver. 2002)
- Machine Spec.: Toshiba Libretto L-5 (Transmeta Crusoe, 
Processor TM 5800, 800 MHz, 512 MB RAM)
- Display Spec: ATI Rage Mobility (Driver ver. 6.13.10.6038)
- Symtom: SunOne Studio 4 update 1- CE (together with JDK 
1.4.1.01) was installed and it ended up with BSOD when 
running application using Java Swing, saying something to do 
with the ATI display driver. FYI, even running the Swing 
application alone (w/o SunOne IDE) caused the BSOD.

- Problem is solved by:
1. Downgrade the JDK to 1.4.0.03
2. Apply the setting of "-J-Dsun.java2d.noddraw=true -J-
Dsun.java2d.d3d=false" in the ide.cfg under %
SunOne_HOME/s1studio/bin folder.

Hope this helps.


Submitted On 11-DEC-2002
TomBit
Same Problem, with Win2000 SP3 and NVidia card. I think the
problem is independend from the video card or driver.
1.4.1 is very unstable.


Submitted On 10-JAN-2003
mguidix
Same problem, same error message stack on startup (ATI 
mobility, W2k), but J2SE 1.4.1_01. Workaround helps with 
Plugin, WebStart, Jar and Class files. Still banging with J2EE 
Deploytool (even with noddraw flag set). J2EE unusable !!


Submitted On 28-FEB-2003
doctortk1
I also tried 1.4.1_02 with my laptop PC (ATI) this morning,
and my Win2k crushed while starting JavaWebStart.
What the Sun is doing ????


Submitted On 28-FEB-2003
Fredrik_Duprez
Installed 1.4.1_02 today on my Dell laptop hoping that the 
bug would be fixed. Started JavaWebStart... and BOOOM. 
Blue screen and restart... This sucks.


Submitted On 02-MAR-2003
orchass20
Same Problem, ATI Radeon 8500 64MB, any application with 
Swing reboot my computer in Windows XP Pro.

What does it means 'state closed' ? it continues rebooting 
with 1.4.0_3 and 1.4.1.....


Submitted On 03-MAR-2003
chethaase
To all users still seeing this problem after installing 1.4.1_02:
First of all, check out bug report 4713003; this bug (4749817) 
was closed as a duplicate of 4713003, so there is more info 
there as to the cause and fix.
Secondly, if you have not done so, download and install 
1.4.1_02, which was just released last week (Feb 2003).  This 
release fixes the main problem causing this system crash (ATI 
driver bug related to d3d contexts).  You can download the 
release from:
    http://java.sun.com/j2se/1.4.1/
Finally, some people are apparently still seeing problems with 
ATI systems crashing during webstart, even with 1.4.1_02.  
We do not yet know what is causing these problems, but 
would love to track it down.  Please send us email at 
java2d-comments@sun.com and tell us about what you are 
running, the problems you are seeing, and the hardware/OS
configuration you have (including video card and driver 
version).
Thanks,
Chet.
Java2D


Submitted On 05-MAR-2003
Fredrik_Duprez
I think I might have found the culprit in my case! 

Java Web Start didn't uninstall the list of JREs in my system 
and JBuilder8 has 1.4.1_01 installed. This JRE was recognized 
by web start as 1.4.1, when the newly reinstalled 1.4.1_02 
was recognized as 1.4. Guess which JRE JWS used??? You are 
also 'hostage' at this time, as I couldn't find the place where 
JWS looked for the JRE and I obviously couldn't start JWS to 
change the JRE used...

Solution: Uninstall Jawa Web Start. Delete the catalog. 
Reinstall in another location. 

Now Java Web Start works for me, but I really think the 
uninstaller for JWS should be better. 


Submitted On 05-FEB-2004
hidekitakeda
thank you


Submitted On 05-MAR-2004
hubleyns
Internal review ID of: 240849

I have submitted my own bug report on this issue, I am still
having the same problems as most everyone and I have not
been able to find a fix as yet. Please Help

Win98SE, Directx 9.0b, Radeon 7000 with latest drivers and
JRE 1.4.2-_03_b02

Thanks, John

johnreinders@hfx.eastlink.ca


Submitted On 26-MAR-2004
chethaase
In response to the previous comment by hubleyns, 
there is indeed another system-hang ATI driver bug 
that we apparently trigger in the jdk.  This crash 
happens on app exit.  I'm currently chasing down the 
exact causes and configurations that are affected.  See 
bug 5016964 for more information on this one...



PLEASE NOTE: JDK6 is formerly known as Project Mustang